Terms and conditions

Cancellation & Refund Policy

When you are not satisfied with our product, Vishwas Jewels allows you to cancel your order online before the product has been shipped, your entire order amount will be refunded. In case the item you have ordered has been shipped but has not yet been delivered to you, you may still cancel the order online. Your refund will be processed once we receive the original ordered item back from the courier.

You can send the reason for the cancellation and Vishwas Jewels has to approve your request to process your cancellation. Approval will be based on valid reasons.

Credit card: The credit card account of the Member will be re-credited with the refund amount by Vishwas Jewels The refund amount will be credited to the Member's account within the time span stipulated by the bank which has issued the credit card.

Cheque or wire transfer: The refund amount shall be deposited into the bank account of the Member by Vishwas Jewels within seven (7) business days after the receipt of request for refund by the Member.

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